Terms & Conditions
Terms of Service
For the protection and safety of our customers – your Arollo customer service!
Our terms and conditions comply with the legal standard and are based on a fair business relationship between you and us. The basis of an order are therefore always the following terms and conditions (hereinafter referred to as terms and conditions) in the version valid at the time of the conclusion of the contract.
The contract is concluded with:
MMProducts International Trading KG
Sagl 2a, A-6410 Telfs
VAT-ID: ATU 639 146 88
The customer service is reachable for questions, complaints at any time by e-mail under email@example.com
Offer, order and contract
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking on the button “Send order” you place a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by email or by delivering the goods within five days.
1. How does work the online contract with us?
If you have found your desired product on our homepage, select it with a mouse click on the “Select” button. At the top right of the page, a virtual shopping cart will show up. The product you have selected will be added to the shopping card. You have anytime the possibility to delete the product from the shopping card by click the button delete. If all the desired products are in your shopping cart, you can activate the ordering process by clicking on the “Order” button. Afterwards you will see all products you have selected, including all final prices. You now have the option of changing the selection of the selected products again by clicking on the “Change” button. Finally, you confirm the correctness of your offer by clicking on the “Continue order” button. In the following a mask appears, into which you must insert your address data and choose the payment and shipping method. Should you already be registered as a customer, all you need to do is enter your user ID and password. In this case, your address data already entered for an earlier order process appears. You can change these at any time by clicking on the “Change” button.
Below the address data fields is a link to our Terms and Conditions and another link to our “Customer Information” that allows you to retrieve, store and print contract terms and other required information. At the click of a mouse, you confirm that you have taken note of the terms and conditions and the customer information and agree with them. You have the possibility to print out your order data. The order can then be executed via the button “Order now”. Hereby you give to us a binding offer regarding all goods in the shopping cart.
2. Storage of the contract text and access for the customer
We store your order data and send you these in addition to our terms and conditions after the contract by e-mail.
3. Input error
You can correct your entries at any time during the ordering process by clicking on the “Delete” or “Change” button. By clicking on “Cancel” you can cancel the entire ordering process at any time.
4. Contract language
You have the opportunity to conclude contracts with us in German, English, French, Russian, Italian and Spain.
Persons aged 18 and over are entitled to order.
5. Approval Reception E-Mail “Trusted Shops”
You agree to receive an e-mail from our contract partner “Trusted Shops” after completing the order. In it you will be asked to rate your experience with our online store.
6. Payment and accounting
The purchase price is due immediately upon confirmation of the order and without any deductions. The order must be paid in full within 10 working days, otherwise there will be a cancellation.
Payment can be made either in advance by bank transfer, by PayPal, or by credit card. We reserve the right to exclude individual payment.
The invoice will be sent together with the goods after the order and payment process by post.
All deliveries are subject to retention of title and thus remain our property until full payment.
The customer is obligated to inspect the delivered goods immediately for obvious transport damages and to inform the post office, the railway or the carrier about the takeover. If the customer delays acceptance of the delivered goods or if he refuses acceptance of the delivery, the customer is obliged to pay us compensation.
We are entitled to either insist on acceptance of the delivery or to demand an adequate compensation for the resulting expenses (for example: transport costs).
Shipping – Free Shipping!
Delivery to other EU countries:
The delivery of our products to other EU countries may incur duties, taxes and fees.
Delivery to non-EU-foreign countries:
When delivering our products to non-EU countries, customs duties, taxes and fees apply.
We are connected to a dual system according to the guidelines of the Packaging Ordinance. Thus, our shipping packaging and filling materials can be disposed of free of charge via the dual system.
Defects / Warranty
The statutory warranty provisions apply. The warranty period for goods is 2 years. Obvious defects must be reported to us immediately in writing, otherwise the assertion of warranty claims is excluded. It is sufficient if you inform us of obvious defects by e-mail (firstname.lastname@example.org). In addition to the statutory warranty claims, we do not assume any warranties.
Claims for damages
Claims for damages due to impossibility of performance, from positive breach of contract, from fault at conclusion of contract and tort may be asserted against us only in case of intentional or grossly negligent action. In particular, claims for damages against us are excluded, if damage occurs to the customer or a third party because of our Products were used for other purposes than purely for jewelry and clothing purposes.
Content of the online offer
The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which refer to material or immaterial nature, which were caused by the use or disuse of the information provided or by the use of incorrect and incomplete information, are excluded, unless the author proves intentional or grossly negligent Fault is present.
All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently
References and links
For direct or indirect references to external websites (“hyperlinks”), which lie outside the area of responsibility of the author, a liability obligation would come into force only in the case in which the author has knowledge of the contents and it would be technically possible and reasonable to prevent the use in case of illegal content.
The author hereby expressly declares that at the time of linking, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. Therefore he dissociates himself hereby expressly from all contents of all linked / linked sides, which were changed after the link setting. This statement applies to all links and references within the own Internet offer as well as to foreign entries in guest books, discussion forums, link directories, mailing lists and in all other forms of databases on whose contents external writing accesses are possible. For illegal, incorrect or incomplete contents and in particular for damages resulting from the use or disuse of such information, the provider of the page to which reference was made, not the one who only links to the respective publication.
Copyright and Trademark Law
The author endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by himself or to resort to license-free graphics, sound documents, video sequences and texts. All brand names and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. Just because of the mere mention is not to draw the conclusion that trademarks are not protected by rights of third parties!
The copyright for published objects created by the author remains solely with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.
The content of these pages is protected by copyright. For use beyond personal use (publication, reproduction, transfer to third parties, reprints in media) MMP is to be cited as the author. All information is given to the best of our knowledge and belief and current knowledge. But no liability can be assumed for errors. In this context, it is pointed out that the entire range of information is constantly updated.
Place of fulfillment
The place of performance for all mutual obligations arising from the respective business relationship is the registered office of MMProducts International Trading KG.
The place of jurisdiction for all disputes arising between us and the customer shall be the locally and objectively competent Austrian court for the place of business of MMProducts International Trading KG.
If the customer is a consumer, this place of jurisdiction shall only be deemed to have been agreed if the customer has his domicile, habitual residence or place of employment in this court district or if the customer resides abroad.
All ancillary agreements, changes or additions to these terms and conditions must be in writing to be valid. The same applies to a departure from the requirement of written form.
Should individual provisions of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions of the contract. In place of the non-legally effective provisions, such provisions that come closest to the economic purpose of the invalid provisions shall apply. The same also applies to regulatory gaps.